Claire C – Accountants
About our client
With clients ranging from sole traders to companies with multimillion-pound turnovers, it provides a trusted service that covers everything from accounts preparation to tax planning and business advice.
As an accountancy firm, this business needs to provide its clients with secure online access to upload financial information. When it consulted ECOM, the firm was using a system that was hosted at its own premises. Not only was this slow and difficult to use, but it meant that crucial data wasn’t backed up off-site.
ECOM undertook a full audit of the client’s systems and proposed a private cloud solution. Hosted on our own remote, secure servers, this brought all the company’s data into a single location. Importantly for clients using older accounting software, the new system includes legacy versions of the most popular packages – all served remotely. Because all data is securely encrypted and backed up off site, the new private cloud solution is now central to its business continuity strategy – as well as giving peace of mind to the firm and its clients. In addition, the system works seamlessly with software such as Office 365, which we helped the company migrate to.
We hope to help the firm respond to the changing needs of the accounting sector for years to come. The private cloud solution we created was designed to accommodate the growing needs of both the accountancy firm and its clients.
“I have been working with ECOM over the last 10 years and can highly recommend them to anyone running their business. They remove any unwanted stress and are always on hand to help when we need them.”
Mark S - Financial services
“We have worked with ECOM for over 15 years. They provide us with an outstanding service at all levels, from a responsive customer service, IT strategy planning and supplying high-quality competitive products.”
Jake D - Lighting
“ECOM made the migration from our internal network to our private cloud service so easy. They migrated all of our data and applications without any complications, they are very easy to work with and understood our needs from the start.”
Clare C – Accountants
“ECOM understand our needs and assist with all aspects of our network security. We appreciate their attention to detail and creative approach in securing our network. These guys are my lifesavers and super awesome at all things I.T.”
Anita H – Retail
“They are always available when you need them the most and always introduce us to the latest technology. For us, communication and reliability are key to a successful business. ECOM has ensured this is so.”
David – Lighting