Bespoke IT Services

Work with us on a one-to-one basis to achieve your IT goals

Regardless of your knowledge and experience of the latest technologies, you will always benefit from investing in bespoke IT support from our team before you commit to new software, upgrade your hardware, or start exploring new systems and processes.

No matter what you want to achieve, ECOM UK can work with you to ensure the best and most affordable outcomes for your business.

Our IT consultants will work with you to plan and meet your goals, following a tried-and-tested approach that ensures every bespoke IT project undertaken by ECOM will succeed.

We use a tried-and-tested approach that helps every project succeed.

No matter what you want to achieve, whether it’s migration to new software or a major upgrade to your hardware infrastructure. Many of our bespoke projects are just the first step in a long-lasting partnership with our clients. Once a project is completed, we are always on hand to help you with any other IT support or advice you may need.

We’ll meet with you to learn about your organisation, what your IT needs are, and what kind of help and support you will need now and in the future. We primarily work with businesses in Basildon and Essex but are also happy to support companies that are based further afield.

We’ll undertake a full audit of your hardware and software, enabling us to understand which parts of your current systems are fit for purpose – and which aren’t. (Sometimes, we’ll refer to this service as an IT healthcheck.) Once we have all this information to hand, we’ll use it to make recommendations to help you achieve your objectives.

We’ll work with you to create a budgeted plan that will cover all the work that needs doing as per your bespoke IT strategy, plus provide the timescales for each task and the agreed costs for each element of the project.

At this stage, we’ll put your plan into action, making the changes and upgrades needed to your systems and monitoring the process closely to make sure your systems remain intact and your business experiences minimal downtime.

Our in-house customer support team and our engineers will be on hand throughout your entire project, and beyond. Many of our bespoke IT solutions are just the first step in a long-lasting partnership with our clients.

We make sure that handover of each stage of a project is as seamless as possible – and that your teams are fully prepared for any switchover.

Once your project has been completed, we will remain on hand to deal with any unexpected issues or outages. If you have any problems or questions, simply pick up the phone and talk to a member of our team.

Learn more about some of the bespoke IT projects we have executed over the years, and how they’ve helped our clients improve their IT systems, streamline their day-to-day activities, and boost their productivity.

View projects >

“I have been working with ECOM over the last 10 years and can highly recommend them to anyone running their business. They remove any unwanted stress and are always on hand to help when we need them.”

Mark S - Financial services

“We have worked with ECOM for over 15 years. They provide us with an outstanding service at all levels, from a responsive customer service, IT strategy planning and supplying high-quality competitive products.”

Jake D - Lighting

“ECOM made the migration from our internal network to our private cloud service so easy. They migrated all of our data and applications without any complications, they are very easy to work with and understood our needs from the start.”

Clare C – Accountants

“ECOM understand our needs and assist with all aspects of our network security. We appreciate their attention to detail and creative approach in securing our network. These guys are my lifesavers and super awesome at all things I.T.”

Anita H – Retail

“They are always available when you need them the most and always introduce us to the latest technology. For us, communication and reliability are key to a successful business. ECOM has ensured this is so.”

David – Lighting

Have any questions?
Want to learn more about our services?

Or need talk to our in-house customer service team? No problem – simply get in touch. We're looking forward to hearing from you.

ECOM IT Solutions
2-3 Hovefields Lodge,
Burnt Mills Enterprise Park,
Basildon, Essex,
SS13 1EB.

01268 209060