Bespoke IT Services

Our consultants will work with you to plan and meet your goals.

Every organisation is different and has its own IT hardware and software needs. But sometimes you need expert help and advice to put the right IT solutions in place. That’s where our bespoke IT services can help: our consultants will work with you to plan and meet your goals.

We use a tried-and-tested approach that helps every project succeed.

No matter what you want to achieve, whether it’s migration to new software or a major upgrade to your hardware infrastructure. Many of our bespoke projects are just the first step in a long-lasting partnership with our clients. Once a project is completed, we are always on hand to help you with any other IT support or advice you may need.

We’ll meet with you to learn about your organisation, what your IT needs are and what help and support you need.

We’ll undertake a full audit of your hardware and software, enabling us to understand which parts of your current systems are fit for purpose – and which aren’t. Using this information, we’ll make recommendations to help you achieve your goals.

We’ll work with you to create a budgeted plan, covering all the work that needs doing, the timescales for each task and an agreed cost for what needs doing.

This is when we put the plan into action, making the changes and upgrades needed to your systems.

Our in-house customer support team and our engineers are on hand throughout the whole process, giving you any help that you may need.

We make sure that handover of each stage of a project is as seamless as possible – and that your teams are fully prepared for any switchover.

Learn about some of our projects and how they’ve helped our clients succeed.

View projects >

“I have been working with ECOM over the last 10 years and can highly recommend them to anyone running their business. They remove any unwanted stress and are always on hand to help when we need them.”

Mark S - Financial services

“We have worked with ECOM for over 15 years. They provide us with an outstanding service at all levels, from a responsive customer service, IT strategy planning and supplying high-quality competitive products.”

Jake D - Lighting

“ECOM made the migration from our internal network to our private cloud service so easy. They migrated all of our data and applications without any complications, they are very easy to work with and understood our needs from the start.”

Clare C – Accountants

“ECOM understand our needs and assist with all aspects of our network security. We appreciate their attention to detail and creative approach in securing our network. These guys are my lifesavers and super awesome at all things I.T.”

Anita H – Retail

“They are always available when you need them the most and always introduce us to the latest technology. For us, communication and reliability are key to a successful business. ECOM has ensured this is so.”

David – Lighting

Have any questions?
Want to learn more about our services?

Or need talk to our in-house customer service team? No problem – simply get in touch. We're looking forward to hearing from you.

ECOM IT Solutions
2-3 Hovefields Lodge,
Burnt Mills Enterprise Park,
Basildon, Essex,
SS13 1EB.

01268 209060