Who We Are

ECOM is a friendly, award-winning IT provider that has helped hundreds of organisations succeed with their IT since 1998

Managing Director Lloyd Harris and Technical Director Darren Phipps set up ECOM to meet a growing need for expert IT support, delivered with a personal touch and at an affordable cost. Based in Basildon, we now provide IT services to businesses, schools, the public sector and many other organisations in London, Essex and East Anglia. Our many clients range from major, national firms to entrepreneurial start-ups.

When you work with ECOM, our knowledgeable team takes time to really get to know your business and how IT can help you achieve your goals. Offering you a blend of consultancy, technical support and strategic leadership, our mission is to make your IT systems work more productively, reliably and profitably.

Whatever your IT needs, with ECOM you can rely on a fast, reliable service. All of
our services are provided in-house and we never outsource. Above all, we’re
highly pro-active, priding ourselves on spotting and resolving IT issues before
they arise – making sure your IT systems run smoothly, efficiently and with as few problems as possible.

ECOM is here to help your organisation succeed, ensuring your IT systems are reliable, optimised and best suited to your needs.

Whether you require support with a major project such as cloud migration, or you simply demand efficient, smooth-running IT networks, our friendly and expert team is on hand to help. Please browse our services below to find out more about what we do. And remember, if you need specialised help of any kind – from developing your business IT strategy to sourcing high-quality hardware – our ISO-accredited company offers bespoke IT services that are completely tailored to your needs.

Learn about some of our projects and how they’ve helped our clients succeed.

View projects >

“I have been working with ECOM over the last 10 years and can highly recommend them to anyone running their business. They remove any unwanted stress and are always on hand to help when we need them.”

Mark S - Financial services

“We have worked with ECOM for over 15 years. They provide us with an outstanding service at all levels, from a responsive customer service, IT strategy planning and supplying high-quality competitive products.”

Jake D - Lighting

“ECOM made the migration from our internal network to our private cloud service so easy. They migrated all of our data and applications without any complications, they are very easy to work with and understood our needs from the start.”

Clare C – Accountants

“ECOM understand our needs and assist with all aspects of our network security. We appreciate their attention to detail and creative approach in securing our network. These guys are my lifesavers and super awesome at all things I.T.”

Anita H – Retail

“They are always available when you need them the most and always introduce us to the latest technology. For us, communication and reliability are key to a successful business. ECOM has ensured this is so.”

David – Lighting

Have any questions?
Want to learn more about our services?

Or need talk to our in-house customer service team? No problem – simply get in touch. We're looking forward to hearing from you.

ECOM IT Solutions
2-3 Hovefields Lodge,
Burnt Mills Enterprise Park,
Basildon, Essex,
SS13 1EB.

01268 209060